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Problem Solver
Have a problem and it seems like no one can help? Then put News13’s Problem Solver to work for you. We do more than just report problems, we work hard to help find solutions. News13’s Jerry Brown uses his journalistic experience to get you answers. See what Jerry has done for other Panhandle residents who needed help. Click below for past and present Problem Solver Stories.
jbrown@wmbb.com
Tuesday, May 01, 2007
Update on Sewer Smell Complaints
We told you recently about a smelly odor that some Panama City residents are having to deal with and how they contacted News 13 for help. The city utilities department responded after our story aired. But, is the problem really fixed? An update in this Problem Solver report.
Residents of Park Place just off of Airport Road in Panama City say they have complained enough to city utilities. They are tired of what they call a terrible, sewer odor. P-J Gerondale, a resident of Park Place says the odor is,“very nauseating…you can’t even be outside at nighttime.”
The source of the complaints is a sewer line behind their homes. Residents tell News 13 that after repeated complaints, work crews did repair a badly deteriorated manhole cover. Greg Gordon lives just a few yards from the sewer line. On April 11, when we first visited, Gordon told us that he believes a deep hole in the ground had something to do with the bad smell. After our initial story aired, Panama City Utilities sent someone out to again close the hole. However, Gordon is skeptical the problem is over. Gordon says, “this is just a band aid. When you’re out in your yard and get nauseated from the smell I think this should take priority over other stuff actually being spent in our city.”
In the meantime, residents say it is just a wait and see situation. They want to be able to put this problem to rest.
Ron Morgan, Director for Panama City Utilities, declined an on-camera interview with News 13, but did tell me the following: A significant amount of work has been done to the sewer manhole in question and an investigation shows that the line is intact. He says the sewer odor is caused by a nearby lift station that at times discharges a huge amount through the sewer line thereby causing the sewer smell. An option would be to move the entire sewer line. However, Morgan says there are no plans now to do that. He says his office will continue to monitor the situation.
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